SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Desire Intimates Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful, thank you
вещь, конечно и красивая и качественная, но высоким вообще не пойдёт! мой рост 172 и низ ну сильно впивается! и не красиво и не приятно. косточек там нет, это не корсет, очень мягкий. пуш ап есть но для меня нормальный.доставка быстрая. продавец молодец, у него много других хороших вещей!
Качество хорошее,размер соответствует размерной сетке, но было одно разочарование, вместо зелёного цвета прислал продавец чёрный боди.Открыла спор,вернули часть денег, потому звезд не снимаю.
Bra cup is not solid like the picture
боди огонь. доставка в Брянскую область 10 дней. действительно нужно брать на размер больше, ношу 70в взяла 75 в, натягула конечно, но на размер больше было бы комфортнее. единственное, думала вставки по середине будут держать форму, но они как декоративная отделка. в целом, в восторге
Very good product
Really nice and sexy!
The length is short for height 165. And the chest falls out of the cups, although it took the store's table. Chest 86, Cup c-d
Fire!!!!!
To buy without doubt. Mesure coincide.
Body is awesome! Size fits. At the height of 176 came up.
I order the second time. I took different colors. The body is excellent. This time, so that in the chest it was comfortable and nothing anywhere was wrong, at its standard 80 V ordered 80C. He's really more free. The chest came in but also freely. Not big, but in principle, if there was a larger chest, then the village would be more ideal. Before that, I ordered 80 V, but it sits very tightly. Like in size, but I wanted more freely, so this time I ordered a larger size. In general, and bodik himself more than the size came. On my parameters 90*74-94 and height 167 villages freely (80C). Does not hang, but still freely. So probably, those who chase the ideal, it is better to take their size 80 V and do not bother. But I repeat, 80 V sat on me even though it was perfect, but still dense in the chest. And 80c is free. The golden middle never found)) The order is satisfied in any case. I wear both sizes with pleasure! Delivery lasted in Siberia like about a month (standard).
On the OG 87 under the breast strongly presses. In general, the body is super!
Fast shipping. Very nice body but cup is C not D, so it is for me too small. Damage.
It's very nice <3
Linen is separate, looks cool. Corresponds to the size in the table.
Все супер! В груди немного странно сидит, но в целом по размеру. На ОГ 81, ОТ 62, ОБ 92 село отлично
Супер!!!!!! Я в полнейшем восторге! Очень красивое и качественное боди! Брала два у этого продавца красный и чёрный. Оба просто фантастические! Огромное спасибо, обязательно буду заказывать ещё в этом магазине! По размеру 80d подошёл на европейский 36, грудь 75d.
My parameters are og 95, OPG 83, OB 108. Height 175. Size 85C sat very well. On the Pope, the lace does not stick, the buckle is not visible when you stand. For a widely planted breast cup Butt, on the sides does not fall out. Sewing neat. All like it came in 3 weeks
Recommend wszytko according to the description, very nice, welcome feel, rozciagliwe, cute lace and color. Size corresponds to ago with table, to Poland in niecaly month
Perfect Fit
Came to Kieva for 20 days. The floor looks good. Material priemniy (trolls pull). The SUVI is really Y thread not to wash. I'll try to make a dodatkoy run.
Everything is fine
very good body. fast shipment.
Perfect